Bank of India Grahak Seva Kendra. Bank of India (BOI) is one of the oldest and largest commercial banks in India, founded in 1906. The bank has a wide network of branches and ATMs across the country, providing various banking products and services to its customers.
In order to enhance customer experience and provide hassle-free banking services, Bank of India has set up Grahak Seva Kendra (GSK) in various parts of the country. In this article, we will discuss the Bank of India Grahak Seva Kendra in detail, including its features, benefits, and how to avail its services.
What is Bank of India Grahak Seva Kendra?
Bank of India Grahak Seva Kendra is a one-stop shop for all banking-related services. The GSK is a customer service centre that provides a range of services, such as account opening, cash deposits, withdrawals, fund transfers, loan applications, and many more.
The GSK also provides non-financial services like updating KYC details, issuing debit cards, and passbooks, etc. The GSK is a convenient and accessible platform for customers to avail banking services at their doorstep.
Read more: Sanjivani CSP Apply 2023: A Comprehensive Guide
Features and Benefits of Bank of India Grahak Seva Kendra
- Convenient Banking Services: Bank of India Customer Service Point provides a range of banking services to customers, making it easier and more convenient for them to avail of these services. Customers can visit the GSK at their convenience and avail the services they require.
- Easy Account Opening: Bank of India Grahak Seva Kendra provides easy and hassle-free account opening services. Customers can visit the GSK with their KYC documents and open an account in a matter of minutes.
- Cash Deposits and Withdrawals: Customers can deposit and withdraw cash at the Bank of India Kiosk. The GSK provides a safe and secure platform for customers to deposit and withdraw cash.
- Fund Transfers: Bank of India Grahak Seva Kendra provides a range of fund transfer services, including NEFT, RTGS, and IMPS. Customers can transfer funds to any bank account in India using these services.
- Loan Applications: Customers can also apply for loans at the Bank of India Kiosk. The GSK provides loan application forms and assists customers in filling up the forms and submitting them.
- Non-Financial Services: In addition to banking services, Bank of India Grahak Seva Kendra also provides non-financial services like updating KYC details, issuing debit cards, and passbooks, etc. These services help customers to keep their account details updated and access their account information easily.
- Personalized Assistance: The Bank of India Kiosk provides personalized assistance to customers. The GSK staff is trained to assist customers with all their banking-related queries and provide them with the necessary guidance.
What are the facilities offered by Bank of India CSP?
BOI Kiosk Banking offers you every kind of banking service that customers can get in the bank branch. So, customers don’t need to visit the bank and wait in a long line to get these banking services.
- New savings account opening
- Link Aadhar Card, PAN Card and mobile number to bank account
- Cash deposit and withdrawal
- Easy withdrawal with Aadhar Enabled payment system
- Micro ATM service
- Issue ATM cards to the customers
- Fund transfers to any other bank account
- Insurance facilities with government schemes
- RD and FD account opening
Read more: What is a Kiosk Machine? Features, Benefits and Price 2023
How to Avail Bank of India Grahak Seva Kendra Services?
Customers can avail of Bank of India Grahak Seva Kendra services by visiting the nearest GSK centre. Customers can locate the nearest GSK centre by visiting the Bank of India website or by contacting the customer care centre. Customers need to carry their KYC documents and account details when visiting the GSK centre.
Customers can avail of the services they require by filling up the required forms and submitting them to the GSK staff. The GSK staff will assist customers in completing the forms and provide them with the necessary guidance.
What are the Types of Bank of India Grahak Seva Kendra?
There are two types of Bank of India Grahak Seva Kendra: owned by the bank and operated by third-party agents. The owned GSK centres are managed and operated by the Bank of India directly. These centres provide a wider range of services and are located in urban and semi-urban areas.
The third-party-operated GSK centres are managed and operated by authorized agents appointed by the Bank of India. These centres are located in remote and rural areas where the Bank of India does not have a direct presence. These centres provide basic banking services like cash deposits, withdrawals, and fund transfers.
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Documents Required for Bank of India Grahak Seva Kendra
Customers need to carry certain documents when visiting the Bank of India Kiosk. The documents required may vary based on the type of service the customer is availing. The basic documents required are:
- KYC Documents: Customers need to carry their KYC documents, which include their Aadhaar card, PAN card, and address proof.
- Account Details: Customers need to carry their account details like account number, account type, and branch details when availing of banking services.
- Loan Application Form: Customers need to carry the loan application form and other supporting documents when applying for loans.
- Other Documents: Customers may need to carry additional documents based on the type of service they require.
What is the eligibility for BOI Kiosk Banking?
If you want to get a Bank of India Customer Service Point, then you have to fulfill the eligibility criteria that we mentioned below to open your own Bank of India CSP.
- The applicant must be a resident of the shop area.
- His/her age should be more than 16 years old
- The entity should have a 12th pass certificate
- He/she should have basic knowledge of computer
- The applicant should have an IIBF Certificate
- He/she should have a police verification certificate
- PAN Card and Aadhar Card are a must for Bank of India CSP to apply.
Read more: KIOSK Banking Business 2023- Purpose, Eligibility, and Benefits
Bank of India Grahak Seva Kendra vs. Bank Branches
Bank of India Grahak Seva Kendra is different from bank branches in many ways. While bank branches provide a range of services, they are located in specific areas and may not be easily accessible to all customers. On the other hand, Bank of India Kiosk is a customer service center that provides a range of banking services and is located in various parts of the country.
The GSK provides convenient and accessible banking services to customers at their doorstep. GSK is particularly useful for customers who live in remote and rural areas where bank branches may not be easily accessible.
How to apply for Bank of India CSP?
Here, we are going to tell you about how you can do Bank of India CSP Registration by following just simple steps. There are two methods to apply for. First, you can apply online. And next, you can register for Bank of India CSP by visiting the nearest Bank of India branch. Now, we are going to share the complete process for the online process for Bank of India CSP application.
through bank
If you want to open Grahak Seva Kendra, then you have to contact the bank, you have to contact the same bank whose customer service center you want to open. For this, you have to meet the bank manager of that bank and tell that I want to open Grahak Seva Kendra in my area, the bank manager will ask you about your qualification and investment and according to this,
if your qualification is right then you will get Grahak Seva Kendra. Permission will be given to open Kendra, for this you will be given username and password from the bank, with the help of this username and password you can run your CSP. You can also take a loan of ₹ 1.5 lakh to open a customer service center.
through the company
If you want to open customer service center then you can also contact any company. So no, when you want to open a customer service center through a company, then you should have complete information about that company, there are some special companies that provide CSP like :-Vyam Tech, FIA Global, Oxigen Online, Sanjivani among these. You can open a customer service center by contacting any company.
Read more: Is it worth it to open a bank CSP in 2023?
Bank of India CSP Apply Online
These are the steps by which you apply online for BOI Kiosk Banking.
- Select the best Bank of India CSP provider company online.
- Visit the official website of CSP provider.
- Click on ‘apply for CSP’.
- Enter all the required details in CSP application form.
- Submit the form.
- Now, visit your nearest Bank of India branch.
- Ask the bank employees to get you a CSP application form.
- Mention all the details in form carefully and submit it by attaching necessary documents.
- Now, wait for sometime for your application to get approved.
Bank of India CSP Commission Chart
Before starting working in BOI CSP, it is very important to know about the commission the bank provides for every transaction of banking services. We have listed below the table by which you can take a look at the BOI CSP commission.
Services | Commission |
New savings account opening with Aadhar card | Rs. 7.5 |
Link Aadhar Card with bank account | Rs. 5 |
Cash deposit and withdrawal | 0.40% of transaction amount |
Opening PMJJBY account | Rs. 30 per year |
PMSBY | Rs. 1 |
Issue ATM card | Rs. 3.5 |
Conclusion
Bank of India Grahak Seva Kendra is a customer service center that provides a range of banking services to customers. The GSK is a convenient and accessible platform for customers to avail banking services at their doorstep. The GSK provides a range of services like account opening, cash deposits, withdrawals, fund transfers, loan applications, and many more.
The GSK also provides non-financial services like updating KYC details, issuing debit cards, and passbooks, etc. Bank of India Grahak Seva Kendra is an innovative approach by Bank of India to enhance customer experience and provide hassle-free banking services to its customers.
I hope you enjoyed this post and get valuable information about Bank of India Grahak Seva Kendra. Thanks for reading.
People Also Ask
What services are offered at Bank of India Grahak Seva Kendra?
Bank of India Grahak Seva Kendra offers a wide range of banking services like account opening, cash deposits, withdrawals, fund transfers, loan applications, and many more. They also provide non-financial services like updating KYC details, issuing debit cards, and passbooks, etc.
How is Bank of India Grahak Seva Kendra different from bank branches?
Bank of India Grahak Seva Kendra is a customer service center that provides a range of banking services and is located in various parts of the country. While bank branches provide a range of services, they are located in specific areas and may not be easily accessible to all customers.
The GSK provides convenient and accessible banking services to customers at their doorstep. GSK is particularly useful for customers who live in remote and rural areas where bank branches may not be easily accessible.
Is it safe to use Bank of India Grahak Seva Kendra for banking transactions?
Yes, Bank of India Grahak Seva Kendra is safe for banking transactions. The GSK centers are authorized by Bank of India, and all transactions are done through a secure and reliable network. Customers are required to carry their KYC documents and account details, which ensure the safety of the transaction.
Can I apply for a loan at Bank of India Grahak Seva Kendra?
Yes, customers can apply for a loan at Bank of India Grahak Seva Kendra. They need to carry the loan application form and other supporting documents when applying for loans.
What are the documents required to avail services at Bank of India Grahak Seva Kendra?
Customers need to carry certain documents when visiting Bank of India Grahak Seva Kendra. The documents required may vary based on the type of service the customer is availing.
The basic documents required are KYC documents, account details, loan application form, and other additional documents based on the type of service they require.
Can I open a bank account at Bank of India Grahak Seva Kendra?
Yes, customers can open a bank account at Bank of India Grahak Seva Kendra. They need to carry their KYC documents and other necessary documents to open a bank account.
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